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I have to reinstalled my total existing account due to be…

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I have to...

I have to reinstalled my total existing account due to be hacked

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Laptop

Technician's Assistant: What's the model and Operating System (OS) of your HP?

HP model number is *****(###) ###-####N

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Yes but have gret problem with SKype

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have further idenity if required

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/13/2018
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,305
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.

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Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Which account are you trying to add?

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Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Hello again, didn't hear back from you...
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