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I cannot open microsoft word or any word docs from dropbox,

Customer Question
I cannot open microsoft...

I cannot open microsoft word or any word docs from dropbox, desktop, email attachments, a pop-up message says "the application Microsoft Word.app can't be opened' Appreciate your help thank you, Bernadette

Technician's Assistant: When could you last open your Word?

Two days ago

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/13/2018
Tech Support Specialist: Jason Jones, Computer Expert replied 4 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,276
Experience: Over 10 years of professional experience.
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Hello,

My name is***** will be the person helping you today.

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Tech Support Specialist: Jason Jones, Computer Expert replied 4 months ago

May I remotely connect to your computer, so I can troubleshoot and fix this issue for you?

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