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I just purchased The Print SHop 23.3 deluxe pc and got it in…

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I just purchased The...

I just purchased The Print SHop 23.3 deluxe pc and got it in the mail yesterday. can't download it. The install disk has a scratch on it. what can be done about this please. thanks, nora

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Customer:***@******.***

Technician's Assistant: What troubleshooting have you tried?

I called Dell because my computer is a new dell and had not tried to put in a disc yet. they helped me and said the cd won't download, somthing they felt is wrong with the disc. I look at it in the light and yes there are some scratches

Submitted: 4 months ago.Category: Computer
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Answered in 24 minutes by:
3/13/2018
Tech Support Specialist: Jeffrey B,
 replied 4 months ago
Jeffrey B
Category: Computer
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
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Hello, my name is***** will be assisting you today. Lets get started!

So to clarify do you have the serial number of the The Print SHop 23.3 deluxe software?

Kind regards,

Jeffrey

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Tech Support Specialist: Jeffrey B,
 replied 4 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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