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Y do you have a microsoft agent named henson. Do you have a…

Y do you have...

Y do you have a microsoft agent named daniel henson

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Do you have a micro soft agent named daniel henson

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Do you have a micro soft agent named daniel henson

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Answered in 1 minute by:
3/13/2018
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. Did you call this person at a phone number you found online from a pop up message or di this Daniel Henson call you?

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Yes he called you? or Yes you got a pop up that said you had a virus and showed a phone number?

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Customer reply replied 4 months ago
he called me stating my computer was full of viruses
Customer reply replied 4 months ago
i believe it might be a scam

This is absolutely a scam, it is very well known and we see this type of tech support scam often. Microsoft would never contact you this way. Your computer does not report its status to anyone. Usually what will happen is once you are in contact with them they will lie to you about issues that your computer does not have such as it is being hacked or has viruses. They will then attempt to charge you many hundreds of dollars to fix the fake issues. If he calls again just hang up. Remember Microsoft will never call you so if you receive further calls or see pop up messages online that say you have viruses that show a phone number it is always a scam.
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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
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