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I cannot find my product key info. it ends with 9D6T9. Dell…

I cannot find my...

I cannot find my product key info. it ends with 9D6T9

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell Inspiron Intel Corei5

Technician's Assistant: What Operating System (OS) are you running on your Inspiron?

Windows 8.1 I think

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

It wont let me updat as it shows Activate Windos on line

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Im trying to do my taxes...

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Answered in 2 minutes by:
3/13/2018
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,618
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

The computer came activated. You will not be bale to activate it again, because it came installed with OEM software.

Can I access your computer remotely and check the issue?

Thank you.

Customer/p>
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Customer reply replied 4 months ago
No thank you, I thought that you could help me but I guess not

Hi,

Please click on the below link, it will open a new web page. Over there you will see I agree button. Click the button and you will get an option to Run or Save. Please click on Run and follow the instructions.

http://www.justanswer.com/remotedesktop/join.aspx?Session=71cc35ce-af5f-4886-b644-4a8afa494d95

Thank you.

Customer/p>
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Hi,

Are you able to restore the computer properly?

Is it still asking to activate windows?

Thank you.

Customer/p>
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Customer reply replied 4 months ago
All is good on the computer. Thank you for your help! I can now start my tax returns...yeah��

Hi,

Very glad to hear that.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

Thank you!

Customer/p>
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,618
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified
Shefin and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Where is it that I rate you. Of course I will give you EXCELLENT!

Hi,

Thank you for the rating. If you have any issues, please be back.

Than you.

Customer/p>
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Shefin
Shefin
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Category: Computer
Satisfied Customers: 6,618
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Experience: Working as tech support specialist with a worldwide computer manufacturer.

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