Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I bought a new Kodak Verite 55W eco printer and cannot

Customer Question
I bought a new...

I bought a new Kodak Verite 55W eco printer and cannot attach it to my computer because it is not compatible with XP. I need to have at least windows 7. How can I get that?

Technician's Assistant: What Kodak model do you have?

Verite 55 W Eco

Technician's Assistant: How long has this been going on with your Kodak printer?

I just am trying to install it now and Kodak informed me I need windows 7 for the printer to be compatible.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I have no idea. Please, bear with me, I am a 71 year old grandma who is not really technical.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't know what else to tell you.

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/13/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,077
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Are you connecting the printer to your XP computer with a USB cable or Wireless?

Ask Your Own Computer Question
Customer reply replied 4 months ago
with usb cable
Customer reply replied 4 months ago
NO.......and I do not want any additional charges on my card. I do not want to use this service. Please advise.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am trying to set up my Kodak Verite 65 plus printer on my
I am trying to set up my Kodak Verite 65 plus printer on my HP laptop. I keep getting this winzip app that is taking forever and wants to update 5 different drivers, Are they real windows people? … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I cant get my printer to work....I can't find drivers I have
I cant get my printer to work....I can't find drivers I have a Kodak verite' 55 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have just purchased a Kodak Verite 60 ECO printer. My
Hello, I have just purchased a Kodak Verite 60 ECO printer. My computer is a home made one about 4/5 years old, running WINXP with service packs 2/3 installed, this computer fits my needs very well. I… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
When I put the cartridges in and closed the cover a message
when I put the cartridges in and closed the cover a message cam up saying serious error please refer to support … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I need help setting up my new kodah printer to my hp
I need help setting up my new kodah printer to my hp computer with window s7 can you help me? … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have a computer in our office that runs Windows XP. An
I have a computer in our office that runs Windows XP. An application we use isn't compatible with XP any longer so we ordered a new computer with Windows 7 on it. However, it came with Windows 10 and … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Kodak Easyshare installation goes short time, then falls
Kodak Easyshare installation goes for a short time, then falls over with error code 11x91x2147549183. Any ideas to help? Thanks… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
About 2-3 months ago my computer was very slow indeed and I
About 2-3 months ago my computer was very slow indeed and I decided with a friend to reformat. I had windows vista. I bought and still have Windows 7 the intention by my friend to install it. For reas… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I am not very technical, so please bear with me. My Dell desk
I am not very technical, so please bear with me. My Dell desk top is based on Windows XP and have been using Microsoft outlook for my E-mails for at least 5 years - generally without any problems. In … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I bought my daughter a Dell Inspiron 5100 laptop last christmas.
I bought my daughter a Dell Inspiron 5100 laptop last christmas. Her old Dell printer will not work with it, and she does not like having to order ink through Dell. She needs a new printer. What other… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I just purchased a new computer which has Windows 7 Professional
I just purchased a new computer which has Windows 7 Professional on it. I am trying to add my Kodak 1400 Digital Photo Printer. I hit add printer and it accepts the software but the printer does not a… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a HP Officejet 6500 E709n Service wireless printer.
I have a HP Officejet 6500 E709n Service wireless printer. which was used with my Sony Laptop...the laptop crashed last week and I bought another wone which uses Windows 7. WHAT CAN BE DO TO UPGRADE T… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I am trying to download software for my Kodak Easyshare Camera
I am trying to download software for my Kodak Easyshare Camera DX7630. Can't do it. I am a 71 year-old grandma who needs camera with viewfinder because of vision problem. Please help me.… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
i need for the scanner to work that i asking for help fron
i need for the scanner to work that i asking for help fron yiu and paid yo what i havr as a 71 years senior i ask for help… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Just bought a computer with Windows 7 Home Premium. Also bought
Just bought a computer with Windows 7 Home Premium. Also bought a Kodak ESP 7 Printer. Are the required drivers supplied on the disk that comes with the printer or will I need to download them from th… read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
The wireless printer we have, HP 5700, is not compatible w/
The wireless printer we have, HP 5700, is not compatible w/ our new" Windows 7" laptop. It is barely compatible with our "Vista" laptop. So if we get a new one I'd like wireless and out of the box com… read more
sunnyDmaster
sunnyDmaster
DEPUTY ENGINEER
Bachelor's Degree
450 satisfied customers
we have bought a hp deskjet f4235 all-in-one series,we cannot
we have bought a hp deskjet f4235 all-in-one series,we cannot get the soft ware to in stall, says my computer is not compatiable, I have a toshiba window 7 .can you help me, am not really very compute… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Greetings I have two computers, one with Win 2K and Kodak
Greetings: I have two computers, one with Win 2K and Kodak Image Viewer, and one w/ Win XP that has a image and fax viewer. I have many text annotated *.tiff files that I completed using Kodak Image t… read more
John P
John P
Bachelor's Degree
422 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x