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I. M trying to change my gmail pass word. I tried to have…

Customer Question
M trying to change...

M trying to change my gmail pass word. I tried to have the code sent to my gmail. I'v tried repeatedly but it doesn't come

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/13/2018
Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago
Fran
Fran, Computer Support Specialist
Category: Computer
Satisfied Customers: 267
Experience: IT Consultant
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question today. I apologize for the extended wait time you've experienced, I've only just come online now and would like to assist you with your question.

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Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago

Do you have any other form set up to verify your gmail account? Like a phone number or alternate email?

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Customer reply replied 4 months ago
lenovo ideacenter no, just tell me how to change my gmail pass word
Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago

Ok one moment please

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Customer reply replied 4 months ago
I don't want you to connect to my computer. I've been scammed beforeI think someone has hacked into my cell phone. It's now locked and we can't get into it.
Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago

Please note: You may see offers for ADDITIONAL SERVICES that are automatically generated by the website. They are completely optional. Please feel free to ignore them.

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Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago

You will need to click this link https://accounts.google.com/ServiceLogin/signinchooser? and do a forgot password ***** you put your gmail account in. then follow the prompts to reset your password

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Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago
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Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago

Have you reset your password?

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Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago

Please reply

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Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago

Did you get your password *****?

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Tech Support Specialist: Fran, Computer Support Specialist replied 4 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars/ click on write review to submit at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Thanks, Fran
**************************************************************

I haven't heard back from you. I figured the problem was resolved.

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Tech Support Specialist: JJesus Perez Gonzale,
 replied 4 months ago
JJesus Perez Gonzale
Category: Computer
Satisfied Customers: 50
Experience: Level II Technician at 49erShops Inc.
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Hi, do you require further assistance?

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