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I keep getting messages from MS saying you need my help with…

I keep getting messages...

I keep getting messages from MS saying you need my help with my 365 acct,

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell Optiplex 780

Technician's Assistant: How long has this been going on with your OptiPlex? What have you tried so far?

Windows 7

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Answered in 5 minutes by:
3/13/2018
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
sure

go here to connect me; https://tinyurl.com/y8zg63qa
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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