Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Can't send messages in incredimail. Certified windows 7. 3…

Customer Question
Can't send messages in...

Can't send messages in incredimail

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Certified windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

3 days, reset email

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Shaw

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Desk top computer, Incredimail

Technician's Assistant: What troubleshooting have you tried?

Re-set email address as per on line instructions, can receive but cannot sent messages

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/13/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I STILL CANNOT LOGON TO MY LAPTOP - THE PASSWORD HAS NOT
I STILL CANNOT LOGON TO MY LAPTOP - THE PASSWORD ***** NOT BEEN RE-SET ON MY LAPTOP. THIS PROBLEM HAS NOT RESOLVED!!! Please explain why not??? As explained yesterday IN MY CONTACT WITH YOU; this was … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
I keep receiving back "Undelieverable" to an e-mail to a fam
I keep receiving back "Undelieverable" to an e-mail to a family member that I have never had problems with before. The e-mail address is correct! The message contains one picture and is less than 100 … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
For some reason whenever people are sending me an email (to
For some reason whenever people are sending me an email (to my primary account,[email protected]) the senders all receive the following message: "The following message to was undeliverable. The reason fo… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I cannot receive or send the email th rough incredimail. It
I cannot receive or send the email th rough incredimail. It worked yesterday, now it doesn't, and I don't have any idea why.… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I can no longer send or receive in my incredimail email account,
I can no longer 'send' or receive in my incredimail email account, times five days. Need assistance to re-set service. Phone XXX-XXX-XXXX Thank You Diane Jorgenson… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have used and loved Incredimail for years but now I have an error 553 that allows me to
I have used and loved Incredimail for years but now I have an error 553 that allows me to receive but CANNOT SEND. Can this be repaired and how? Thanks XXX [email protected] XXX-XXX-XXXX40785.64… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have google/gmail account. I just filled out a new password
I have google/gmail account. I just filled out a new password XXXXX gmail account. I have incredimail account. I have a form come up that has a special sign when I move my pointer and then move my poi… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have to turn of my firewall to recieve email... this started
I have to turn of my firewall to recieve email... this started a couple week ago.. other tech support said my security? maybe set to high?? How do I change this?… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Since Incredimail was upgraded I no longer am able to receive
Since Incredimail was upgraded I no longer am able to receive or send emails through Incredimail they are in Outlook Express. What happemed?… read more
Brad M
Brad M
Network Engineer
Bachelor\u0027s Degree
1 satisfied customers
I have MS Office Professional 2007 running on Windows 7, When
I have MS Office Professional 2007 running on Windows 7, When attempting to send an email with the adressees (a lot) in the Bcc category, when I sent the message ( change of email address) I received … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I set up a GMail account two weeks ago and had email from my
I set up a GMail account two weeks ago and had email from my other email address forwared to GMail. After two days I decided that this arrangement was unsatisfactory, because all of my email was being… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
my incredimail has suddenly stopped sending out my mail,,,,,,,,,,,,,,,,
my incredimail has suddenly stopped sending out my mail,,,,,,,,,,,,,,,, still in out-box HELP… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Explorer wont work when I try to use google mail. It takes
Explorer won't work when I try to use google mail. It takes an eternity to bring up the pageI have downloaded Incredimail 2.0 to use mail informer. It also will not work. This is the message I get. Re… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
My winmail is used to sort students tests, forms, etc., into
My winmail is used to sort students tests, forms, etc., into their personal files with subfiles for Quiz Results, Attendance, and Disallowed. Quiz Results and Attendance have tests and forms fed to th… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
OK, this is a very confusing problem and I am at my wits end
OK, this is a very confusing problem and I am at my wits end trying to find a solution. I have tried my ISP, Internet Security, Linksys and Microsoft Outlook and no one has been able to find the probl… read more
Jennifer
Jennifer
C.E.O.
Associate Degree
295 satisfied customers
I am receiving my messages from incredimail but cannot send
I am receiving my messages from "incredimail" but cannot send them out. I have had "Incredimail" a very long time and all my messages etc. are there. I am not using "outlook Express" Can you haelp me?… read more
TylerG
TylerG
Enterprise Desktop Administrator
Bachelor\u0027s Degree
22 satisfied customers
all of my sent e-mail goes into my Outbox I get a prompt
all of my sent e-mail goes into my "Outbox" I get a prompt that says fix it, I receive mail in incredimail, I cannot receive or send mail in my Outlook Express. I have comcast as my ISP I called them … read more
Magic C.
Magic C.
Commercial Network Field Engineer
Associate Degree
5 satisfied customers
I cannot send emails on my notebook computer. I can send and
I cannot send emails on my notebook computer. I can send and receive on my desktop. I have only one email address for both. My desktop uses windows XP and my notebook uses windows Vista.… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x