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My lap top won't give me an internet login. I am contacting…

Customer Question
My lap top won't...

My lap top won't give me an internet login. I am contacting you through another PC on the same modem as the lap top.

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Sorry I am in my eighties and don't understand tech jargon. Brand model is Toshiba Operating system is what?

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

I can't recall, maybe something offered on the internet.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can't think of anything else right now.

Submitted: 4 months ago.Category: Computer
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Answered in 7 minutes by:
3/13/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 941
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing such trouble with your
I will be the expert in assisting with the issue you are having.
What is the make/model of the laptop you are unable to login to?

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