Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Its not my computer its my Mocrosoft account I Entered my…

Customer Question
Its not my computer...

Its not my computer its my Mocrosoft account I Entered my Phone number wrong for My profile and so I can not get my Pass word changed for Microsoft or my email. I do not Know the passwords for either of them

Technician's Assistant: Are you logged into your Microsoft account on any other devices?

No just this one

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I tied that and the phone number is ***** I need to fix

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

It is my Micosoft sight that is messed up the phone Numbe in my profile is wrong and thats what I need to fix

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 5 months ago
I donot remember if I had any security questions. All I want to do is reset my phone number in my Microsoft account so can enter it properly.
Customer reply replied 5 months ago
I am now locked out of microsot accpunt for trying and entering the wrong password
Customer reply replied 5 months ago
I have outlook on My cell phone and I think that is part of outlook I dont know if that matters
Customer reply replied 5 months ago
I ment that is pat of micosoft in the last question. I am also locked out of microsoft for entering to many wrong passwords
Customer reply replied 5 months ago
is there anyone there I havent seen any new responces in 1/2 hr
Answered in 2 hours by:
3/13/2018
Tech Support Specialist: Josh, Support Specialist replied 5 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,325
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Ask Your Own Computer Question
Customer reply replied 5 months ago
I would rather not spend that much
I'm on a fixed income
Customer reply replied 5 months ago
I'm locked out of microsoft for to many tries at the password. All I need is to get in there and reset my profile so that my phone number is *****
Tech Support Specialist: Josh, Support Specialist replied 5 months ago

Did you reset the password?

Ask Your Own Computer Question
Customer reply replied 5 months ago
I couldnt that is the issue i cant use my cell phone number because microsoft does not recognize it and my email doesn't work either
Tech Support Specialist: Josh, Support Specialist replied 5 months ago

Click here: https://account.live.com/acsr?

Fill out the form

Ask Your Own Computer Question
Customer reply replied 5 months ago
I have my email on my cell phone but not my computer it won't let me fill out the information
Customer reply replied 5 months ago
Im very nervice about doing this .I don't want to get acomuter virus
Tech Support Specialist: Josh, Support Specialist replied 5 months ago

What do you mean that it will not let you fill it out?

Ask Your Own Computer Question
Customer reply replied 5 months ago
I aleady requested this
Customer reply replied 5 months ago
It asked for the email ans that is not my prroblem I need to change my phone number in my compute for my Microsoft account
that is my problem I have my email on my cell phone . I can not get it on my computer and I am locked out of Microsoft
Customer reply replied 5 months ago
I oked the 39.00 to do the remote assistance
Tech Support Specialist: Josh, Support Specialist replied 5 months ago

You will need to fill out the form

Ask Your Own Computer Question
Customer reply replied 5 months ago
what forrm
Tech Support Specialist: Josh, Support Specialist replied 5 months ago

Click here: https://account.live.com/acsr?

Fill out the form

Ask Your Own Computer Question
Customer reply replied 5 months ago
there is no form showing on my computer
Customer reply replied 5 months ago
I am on my laptop my phone had to be charged and I do not have another phone
Customer reply replied 5 months ago
I canot make a new email becauswe I can't get into my Micro soft account that is my poblem
Tech Support Specialist: Josh, Support Specialist replied 5 months ago

Did you click on the link after "Click here"

Ask Your Own Computer Question
Customer reply replied 5 months ago
I filled out what I could but I CAN NOT set up anotherr email because I can not get in to my MICOSOFT ACCount until I can change my phone number in my profile because it is wrong
Tech Support Specialist: Josh, Support Specialist replied 5 months ago

You can create a new email account regardless of having access to your old one

Ask Your Own Computer Question
Customer reply replied 5 months ago
Please refund my 39 dollaes if you can not help me
Customer reply replied 5 months ago
how when it wants me to log into the main Microsoft page fist and Im Locked out of it
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I was setting up my new straight talk cell phone LG Premier
I was setting up my new straight talk cell phone LG Premier Pro LTE model LML413DL. I got as far as the lock screen page and it says im putting in the wrong lock screen. I havent even set the phone up… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
Google has the wrong e- mail for my account when i try to
google has the wrong e- mail for my account when i try to reset my password ***** It has 2 numbers ending i n . this is a numbe I had when i first got my computer 27. It is no good but google wont let… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Microsoft password wont work telling me it is incorrect
my Microsoft password ***** work telling me it is incorrect but it is written down and I have tried many times. So then I wanted to change my password ***** that proved too hard as I do have Outlook w… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
463 satisfied customers
It has locked me out from Facebook and wants me to change my
It has locked me out from Facebook and wants me to change my password ***** I don't remember my old password … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
Ineed a Microsoft technician to work on my computer, but
Ineed a Microsoft technician to work on my computer, but have forgotten my Microsoft account password. I requested a password ***** and it was sent to me. it was8081458 but it did not render me a neww… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
Cannot access the internet. have tried onliene help, for thr
Cannot access the internet. have tried onliene help, for thr internernet and microsoft, the pc stated too manynattempts to access the wrong password XXXXX entered and the system was locked and to con … read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
Im locked out of my account and it says that it sent me a
I'm locked out of my account and it says that it sent me a code to enter BUT I HAVENT HAD THAT CELL PHONE IN A YEAR! All I have is a home number. Im at home on my home computer. Why would it do that? … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
I am having problems with outlook 2003 and it will not accept
I am having problems with outlook 2003 and it will not accept my password. Everythng else is working fien but I cannot receive my e-mails because it keeps asking me for my password XXXXX etc... I keep… read more
alappatrojus
alappatrojus
High School or GED
i believe my ex partner Gage MAHER has entered my windows live
i believe my ex partner Gage MAHER has entered my windows live /hotmail account on aprox 16/5/2011. he did have my details but got in before i could change them. HE has erased pics, folders ect. He ha… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hello, Im using exchange 2007 and using outlook to connect
Hello, I'm using exchange 2007 and using outlook to connect to exchange but I'm constantly being asked for a username and password XXXXX all accounts. how do I get this to go away? Also at the moment … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I CANNOT SEEM TO SHARE MY CONTACTS WITH MY WIFES PROFILE.
I CANNOT SEEM TO SHARE MY "CONTACTS" WITH MY WIFE'S PROFILE. WHAT AM I NOT DOING CORRECTLY??… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
today i started getting microsoft office outlook has stopped
today i started getting 'microsoft office outlook has stopped working... message. can you help… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a Dell laptop. I was using WIFI o connect from Freeport
I have a Dell laptop. I was using WIFI o connect from Freeport Bahamas. I returned to the US and now I am unable o reestablish a connection into my Mocrosoft Outlook and all my folders and files. Can … read more
Cris
Cris
62 satisfied customers
I use MS Outlook 2007, I had set Outlook up to receive and
I use MS Outlook 2007, I had set Outlook up to receive and send e-mail from a third party provider. When first set up, I though it would pull all the files to my computer, leaving the third party prov… read more
APARAJITA
APARAJITA
IT Consultant / Advocate Delhi Court
Micrsoft Certified Professional
241 satisfied customers
i can not get in my yahoo e-mail. it has me locked out. i have
i can not get in my yahoo e-mail. it has me locked out. i have tryed everything t get in my account… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
i run windows 7 professional and have downloaded microsoft
i run windows 7 professional and have downloaded microsoft office home and professionals 2010. all programs work fine except for outlook 2010. when i open it a message comes ups that says "cannot star… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
sorry but getting a little bit mad now.....you sent me 2 temp
sorry but getting a little bit mad now.....you sent me 2 temp passwords..1 in spam and 1 in reg [email protected] entered user name sunnyboy#77...followed by the temp password XXXXX didnt go throug… read more
Adam F
Adam F
Network Operations Engineer
High School or GED
87 satisfied customers
Lost my blackberry today Called ATT to shut down. TThey successfully
Lost my blackberry today Called ATT to shut down. TThey successfully shut down phone service but told me I cannot protect email and contact information. I do not have a lock on my device requiring pas… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x