Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

IPhone I don’t remember my password for my I open it about…

IPhone I don’t remember...

IPhone I don’t remember my password ***** my***@******.*** I open it about ten years ago I have a new iPhone and I’m a lot of problems with it I was told I need a password ***** my goggle account

Technician's Assistant: When did you last change your password ***** Apple ID?

I open it about ten years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No I didn’t I’m not very good with computers so explain

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don’t think so

Show More
Show Less
Ask Your Own Computer Question
Answered in 9 minutes by:
3/12/2018
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question

It sounds like you don't remember the password ***** your gmail account so in this case we can try to reset the password ***** your gmail account.

Ask Your Own Computer Question

Let me check for the password ***** option from my side.

Ask Your Own Computer Question

May I know the last password ***** remember using with this Google Account?

Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified
Aparna Indresh and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
Ok

I could see that you have requested for secure remote assistance before we proceed further may I know the operating system of your computer is it windows or mac?

Ask Your Own Computer Question
Customer reply replied 5 months ago
Windows

Okay, Please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=1b91cf33-1897-4ec2-aec5-c23ff913a20f in order to start the remote session from your computer.

Ask Your Own Computer Question

May I know if you are able to connect remotely?

Ask Your Own Computer Question

Are we connected?

Ask Your Own Computer Question
Customer reply replied 5 months ago
I can still use my phone
Customer reply replied 5 months ago
What is going on

Could you please tell me if you were able to connect remotely?

Ask Your Own Computer Question

If you are unable to connect remotely let me know the last password ***** remember using with this gmail Account so that i can try to reset the password ***** my side?

Ask Your Own Computer Question
Customer reply replied 5 months ago
It was ten years ago how do I connect remotely

It sounds like you haven't accessed your gmail account for past 10 years am i correct?

Ask Your Own Computer Question
Customer reply replied 5 months ago
No I’m having a lot of problems with my new iPhone 8 and apple has been trying help me and I need a password ***** my goggle acount

I understand your concern so in order to get the password ***** your google account we need to reset the password ***** your account and for this we need some information.

Ask Your Own Computer Question

Please let me know the last password ***** remember using with this gmail Account so that i can try to reset the password ***** my side?

Ask Your Own Computer Question
Customer reply replied 5 months ago
Ok what Information

Please let me know the old gmail password ***** remember using with this gmail Account***@******.*** so that i can try to reset the password ***** my side?

Ask Your Own Computer Question
Customer reply replied 5 months ago
I didn’t know I had a giggle account or password ***** was ten years ago

As Per the Gmail Program Policies (since revised), a Gmail account was deleted by Google and the username became unavailable after nine months of inactivity.

Ask Your Own Computer Question
Customer reply replied 5 months ago
Know what
Customer reply replied 5 months ago
I guess I need to open a new one. I was using my goggle Email . I want the same Kmail

Okay, you can try to open the new one and see if that works.

Ask Your Own Computer Question
Customer reply replied 5 months ago
I been using the same Email for ten years how could it be closed

I am sorry. Unfortunately I am out of ideas. I may have to open this question to other experts by opting out from this issue, so that any other expert would give you a quick solution for this problem with no extra charge. Thank you.

Ask Your Own Computer Question
Customer reply replied 5 months ago
How do I open a new goggle acount
Customer reply replied 5 months ago
You got to be kidding me
Customer reply replied 5 months ago
I paid 39.00 for nothing

If other expert will not be able to resolve your issue.You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support and can get the refund.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aparna Indresh Your Own Question
Aparna Indresh
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
529 Satisfied Customers
Experience: Engineer at Aparna Indresh

Aparna Indresh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I just got a text saying my password had been changed a
Hi! I just got a text saying my password ***** been changed a minute ago. I didn't do it but I don't trust the link that says I'm supposed to click on. Can you help me … read more
Cabletech
Cabletech
High School or GED
145 satisfied customers
I forgot my Apple password. I know my security answers, I
I forgot my Apple password. I know my security answers, I can't find how to get to the questions. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
83 satisfied customers
I can't remember my Apple password. Can you reset it for me?
I can't remember my Apple password. Can you reset it for me? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,323 satisfied customers
I am trying to delete my Facebook account. I'm using an
I think I must have downloaded the app but I am 90 years old and have low vision so sometimes I really don't know what I'm doing and I need help … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
784 satisfied customers
I am locked out of my account because I changed my password
I am locked out of my account because I changed my password ***** agreed to using iPhone 6 to open my account but I did not realize the mess that would cause. I tap on “yes” and I am asked for a thumb… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I have forgotten my password set on the day I bought my
I have forgotten my password ***** on the day I bought my IPad. (Several years ago). I think it may been a “clever” way —too clever— of spelling our pet' name. Troubles. … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I forgot all of my passwords, actually everything, I had a
I forgot all of my passwords, actually everything, I had a seizure and lost all my memory, I am fine now but can't remember any of my passwords for Apple, or google or anything else, can u help me … read more
Moses C
Moses C
Bsc
815 satisfied customers
Locked out of phone. Now sure 2 years ago. Was updated
Now sure 2 years ago. Was updated today. Didn't realize it was and now my passwords don't work … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
Think I was hacked. A friend got an email in my name that I
Think I was hacked. A friend got an email in my name that I didn't send … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
140 satisfied customers
I need to reset my goggle password. Just had my old IPhone
I need to reset my goggle password. Just had my old IPhone 7+ transferred into a new IPhone 7+. I need to reset my goggle password … read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
I'm trying to change my password. I'm trying to access my
I don't believe so. I'm trying to unlock my iPhone I want new service. I don't have any service now. So I am using my friends phone … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I want to get a pRking app,I need a google account. I don't
I want to get a pRking app,I need a google account. I don't know if I have 9ne and if I do I don't know the password … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have tried to order things w/ ClickBank payment and only
I have tried to order things w/ ClickBank payment and only one in ten have gone through. I have excellent credit and have I problems with other orders on line. Some time ago I ordered several items on… read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I'm unable to sign into my HP laptop. It says I must use my
I'm unable to sign into my HP laptop. It says I must use my Microsoft account password ***** suggests I go to account.live to reset my password, but I don't think I have a Microsoft account. Or if I d… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I need help I'm trying to get into my Gmail account I change
I need help I'm trying to get into my Gmail account I change my password ***** now on my laptop I'm getting a message enter your username and password ***** the following server the server is an IMAP.… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
It's my phone. Google sent me a security alert via email and
It's my phone. Google sent me a security alert via email and asked me to sign in, which I did. Most of the time I do email on my laptop, must have been emailing on my phone for years as well. Anyway, … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Want to get a new Apple password, the old one is not
Want to get a new Apple password, the old one is not working … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Dear Sir / Madam I have a problem with my password XXXXX my
Dear Sir / Madam I have a problem with my password XXXXX my Yahoo! Account now I need your help necessary and I hope you will have the resolution to help me. I still remember that when I update into m… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x