Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I keep getting this message that I have this virus and I
I keep getting this message that I have this virus and I have virus protection and when I check my security system it says all is ok. This web site that's send this message says they are Microsoft sup… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
My webroot scan shows no threats. Microsoft alert notified
My webroot scan shows no threats. Microsoft alert notified that my pc … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
How can you detect if there is a Zeus virus in my PC? I
How can you detect if there is a Zeus virus in my PC? I opened a "FREE MOVIES" link and I had warnings that Zeus virus got access to my PC and to call Microsoft Tech Support. I called the number and t… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I have your anti virus and malware protection with you. I
I have your anti virus and malware protection with you. I was just told that I have many viruses on my computer,… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I have a website, nocsolutions.mobi and when people open up
I have a website, nocsolutions.mobi and when people open up my website, it is creating potential virus alert as follows: AVG Danger: Surf-Shield has detected active threats on this page and has blocke… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
yesterday i got a message regarding a virus ,which i didnt
yesterday i got a message regarding a virus ,which i didn't understand and i don't know how i deal with it… read more
Matt
Matt
IT Support/Administrator
Bachelor's Degree
2,880 satisfied customers
This is a question regarding my moms computer. She has a newer
This is a question regarding my mom's computer. She has a newer Dell running on Windows 7 and McAfee anti-virus. It appears that she has the Trojan that looks like Windows Security and alerts you to f… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
247 satisfied customers
I keep receiving a message from my virus protection ( Trend
I keep receiving a message from my virus protection ( Trend Micro Internet Security) warning about aol.exe being a high risk threat. I looked it up and found a website Scantools.com. Is aol.exe really… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I have a microsoft security essentials alert box which wont
I have a microsoft security essentials alert box which won't go away. I can't access IE outlook and Ctr Alt Del does not work. I downloaded the actual Microsoft security essentials software but it is … read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
My computers infected - I cant open Internet Explorer (my
My computer's infected - I can't open Internet Explorer (my default browser) - I can only go online using Mozilla Firefox. I have AVG Free anti-virus but I'm unable to open it - can't open most applic… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
When I booted up this morning a multi-colored shield appeared
When I booted up this morning a multi-colored shield appeared in the lower right corner of my homepage. Then repeated security alerts began to appear indicating, privacy threat, malware intrusion, vir… read more
Nirjhar18
Nirjhar18
Network Admin
Bachelor's Degree
576 satisfied customers
hello, its me again. bill the computer guy helped me with
hello, it's me again. bill the computer guy helped me with my questions. i have another question regarding the same computer, same issue. i'm still recieving pop up messages from 'window security aler… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
xp secuity alert said my system has tracking software, but
xp secuity alert said my system has tracking software, but I didnot run the scan. Now I cannot run many programs and I cannot find the xp alert… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I am experiencing pop up from Internet Security 2010 hat tells
I am experiencing pop up from Internet Security 2010 hat tells me hat my compute is at high risk for tojan and viruses. Actually t is prompting me to purchase full version but I already have Norton an… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Trend Micro found the following virus on my computer but can
Trend Micro found the following virus on my computer but can not clean or quarantine the file. What must I do to move the file? The virus is Mal_Hifrm. I can not find the file that is infected when go… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I want to remove [email protected] Listed under personal
I want to remove [email protected] Listed under personal anti-virus. My e-mail address is:[email protected]… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
We have McAfee protection on our computer (Reference No. XXXXXXXXX
We have McAfee protection on our computer (Reference No. XXXXXXXXX expiration date 1/24/2009). However, I am getting popup messages saying such things as Warning Potential Threats Detected Severe/High… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,094 satisfied customers
I get an alert saying Insecure Internet activity. Threat
I get an alert saying : Insecure Internet activity. Threat of virus attack. When I close the alert and go on Firefox, after a while a pop shows up from Security Center Alert saying: Do you wish to blo… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,408 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x