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I don't remember my google password. I'd like to retrieve it…

Customer Question
I don't remember my...

I don't remember my google password. I'd like to retrieve it or set up a new password. What are my options?

Technician's Assistant: What device or product does this involve?

Use of my laptop. Is that what you're asking?

Technician's Assistant: The Laptop Technician will be able to walk you through that. What's the brand/model and Operating System (OS) of your laptop?

It's an ASUS, I don't have a model number, and the OS is Windows. Is this the info you're asking for?

Technician's Assistant: What have you tried so far with your Asus? Have you installed any updates recently?

I have not installed any updates recently.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not to my knowledge...

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/12/2018
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago

May I have your gmail address so that i can check for the password ***** option from my side?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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