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Have a tech problem on a print is hp envy 4520 could you…

My name is *****...

My name is ***** ***** have a tech problem on a print is hp envy 4520 could you call 1-***-***-**** p

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

WiF

Technician's Assistant: When did you last update the printer driver software?

4 MOago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

On

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Answered in 1 minute by:
3/12/2018
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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have you changed Internet providers or modem/router since it last worked?

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Customer reply replied 4 months ago
i not to good on tix

what?

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
do not the 39 to day

go here to connect me; https://tinyurl.com/ycw34xgk
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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