Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I am purchasing the Apple 12” MacBook laptop. I plan on

Hi! I am...

Hi! I am purchasing the Apple 12” MacBook laptop. I plan on purchasing the Windows 10 office 365 for my personal use. I am looking at the HP-Laser Jet Pro M402dw and want to make sure it would be compatible with the laptop and software before I purchase the printer. Can you tell me if it is? Thanks for your help! Cheryl Freed

Technician's Assistant: How long has this been going on with your LaserJet?

I haven’t purchased it yet. I just want to make sure it will work for me if I purchase it.

Technician's Assistant: When did you last update the Operating System (OS) on your jo-1017

I have the laptop ordered and plan to purchase Microsoft Office after I get the laptop home.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Does the printer have a USB port to connect directly to the laptop? Also can the printer be downstairs while I am using the laptop upstairs and print wireless?

Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/12/2018
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 608
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

Is this the new 12" Macbook that you are referring to?

Ask Your Own Computer Question
Customer reply replied 1 month ago
I just ordered it.

Perfect. You can use your printer wirelessly with that laptop just fine, you will just need to connect it to your wireless network and install the drivers on your laptop when it arrives. If you want to use it with USB, you will need an adapter and to once again install the drivers. Shall I send you the link to an adapter that would work for your consideration?

Ask Your Own Computer Question

Please ignore the remote support request as it is automated by the website and not sent by me. Did you see my message though?

Ask Your Own Computer Question
Customer reply replied 1 month ago
Thanks! Yes, please send me the link for the adapter. Also, just want to confirm that this printer will work with Microsoft Office? And can be located on the lower level when using the laptop on the upper level of the house?

Yes, it will work with office and can be on another floor when wanting to use it wirelessly. One moment while I get you the link for the adapter

Ask Your Own Computer Question

You can order this one which will give you a few other ports that you can use also, and you can pick the color of your macbook so it will match:

https://satechi.net/products/satechi-type-c-pass-through-usb-hub-with-usb-c-charging-port?gclid=EAIaIQobChMIr-rK79Tn2QIVDVcNCh3d8gQ0EAQYBCABEgLHwvD_BwE

There is also this one that is just USB-C to USB that will work, but you will not be able to charge your laptop while using it:

https://www.apple.com/shop/product/MJ1M2AM/A/usb-c-to-usb-adapter

Does this help to answer your question?

Ask Your Own Computer Question
Customer reply replied 1 month ago
you have been very helpful. Thank you so much!

You're welcome, happy to help! Would you mind rating my service 1-5 stars at the top of your screen? It would help me out a lot!

John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 608
Verified
John Lohr and 87 other Computer Specialists are ready to help you
Ask your own question now

Thanks you! Have a great day!

Ask Your Own Computer Question
Was this answer helpful?
Ask John Lohr Your Own Question
John Lohr
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 608
608 Satisfied Customers

John Lohr is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am trying to use an older life camera on verion 10 of
I am trying to use an older life camera on verion 10 of windows. how do I know if it supports windows 10 … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
51 satisfied customers
I have have just bought the Adobe Acrobat Reader and wish to
I have have just bought the Adobe Acrobat Reader and wish to use it to get an Employer Identification Number (EIN) from the IRS. I start with just the Adobe Icon on my PC screen. How do I use the read… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
800 satisfied customers
Articals on STD have email tabs when i click on them to send
articals on STD have email tabs when i click on them to send information to friend nothing happens?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
I would like to retrieve my user name and pass word. Compaq
I would like to retrieve my user name and pass word … read more
Moses C
Moses C
Bsc
561 satisfied customers
Do yoy use easy tech work copamy to clean up computers. I
do yoy use easy tech work copamy to clean up computers … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
I can't access my dropbox it says I don't have permission.
I can't access my dropbox it says I don't have permission. The following was sent to me bn.BUILD_KEY: Dropbox bn.VERSION: 46.4.65 bn.DROPBOXEXT_VERSION: failed bn.is_frozen: True machine_id: failed pi… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
On or about 11 April 2018 I got a notice on my new Dell
On or about 11 April 2018 I got a notice on my new Dell Inspiron 13 Laptop that my temp (30 Day) subscription to Office 365 was about to expire. At that time, I went ahead and paid the $74.36 for the … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
I just purchased and received a Canon Pixma TS5020 Printer.
I just purchased and received a Canon Pixma TS5020 Printer. I want to know if this printer will work with our Windows 7 program in both are desk top and our laptop computers? The booksas it is for win… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
763 satisfied customers
Cannot connect my hp 4650 to print from my computer. has
cannot connect my hp 4650 to print from my computer. has worked in the past, carroll … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
My computer is an acer. My problem is that usually when I
Hi Pearl my computer is an acer. My problem is that usually when I click on the little windows icon in the bottom corner of the screen I get up apps and a listing down the side and a settings icon, etc. At the moment when I click on the icon nothing happens. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
955 satisfied customers
Need to reset my Skype password. Some time ago now I have a
some time ago now I have a new computer it was set on my previous computer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Sometime ago, I got a new password to facebook.... I have
sometime ago, I got a new password ***** facebook.... I have forgotten the old facebook password. how do I get the old password ***** facebook? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
76 satisfied customers
Not able to download turbo tax 17 to my Mac. I get it to the
Not able to download turbo tax 17 to my Mac. I get it to the app and then it won't download … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Windows 7 wont start, hangs at network adaptor covered by
Windows 7 wont start, hangs at network adaptor covered by blue circle, won't let me start msconfic, or services.msc. Works just fine in safe mode … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
51 satisfied customers
Ne to an Ipad. Indos10. Eastern time zone Staeted yesterday.
I just got the first time that it sayed connecy to itune… read more
Mike Taylor
Mike Taylor
159 satisfied customers
Im a uber driver an I have my document vehicle inspection
Hi, Im a uber driver an I have my document vehicle inspection report how do I upload it … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
I'm trying to load a family video that is a VOB file. I
I'm trying to load a family video that is a VOB file. I can't get Movie Maker to see the file. Does Movie Maker not work with VOB files? … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
51 satisfied customers
I need to find my password for my xfinity wifi. I just
I need to find my password ***** my xfinity wifi. I just bought a new phone and I cannot connect it to other xfinity hot spots. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
91 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x