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I'm having trouble logging into skype and it keeps telling…

Customer Question
I'm having trouble logging...

I'm having trouble logging into skype and it keeps telling me that something went wrong and is telling me to go under accounts.live.com

Technician's Assistant: When did you last update Skype?

It says it's up to date

Technician's Assistant: What have you tried so far with your Skype?

I have tried entering my original email and my password ***** kept resetting it and using the new password ***** says that something is wrong

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I think that's it

Submitted: 4 months ago.Category: Computer
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Answered in 58 minutes by:
3/12/2018
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago

May I know since how long you are facing this issue?

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