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Dell 2155cn Prints in 9.5 font despite PC and Word settings…

Customer Question
Dell 2155cn Prints in...

Dell 2155cn Prints in 9.5 font despite PC and Word settings in times New roman 12 point. Resetting fonts does not help.

Technician's Assistant: What Dell model do you have?

It is a Dell 2155cn like my message stes at the beginning.

Technician's Assistant: How long has this been going on with your 2155CN?

Minutes

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Today

Submitted: 4 months ago.Category: Computer
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Answered in 1 hour by:
3/12/2018
Tech Support Specialist: Jeffrey B,
 replied 4 months ago
Jeffrey B
Category: Computer
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you tried updating the drivers and firmware of the Dell 2155cn printer?

Kind regards,

Jeffrey

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Tech Support Specialist: Jeffrey B,
 replied 4 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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