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I need a new apple password. I think it was June 14, 2017. I…

Customer Question
I need a new...

I need a new apple password.

Technician's Assistant: When did you last change your password ***** Apple ID?

I think it was June 14, 2017

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I was trying to set a password ***** TurboTax when I tried using my 16 letter app password ***** Outlook and it did not work and seemed to mess up my Apple password. Still not certain what I did wrong.

Submitted: 4 months ago.Category: Computer
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Answered in 4 minutes by:
3/12/2018
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago

May I have your Apple ID so that i can check for the password ***** option from my side?

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Customer reply replied 4 months ago
Greenbelt73 is my June 14, 2017 Apple ID; I don't know if I have been given a new one.
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago

May I know if you need new password ***** your Apple ID or it is device passcode which you need?

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Customer reply replied 4 months ago
Why can't I change it?
Customer reply replied 4 months ago
Why can't I go to Apple support and change it?
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago

I understand your concern you can change your apple Id password ***** going to this link https://iforgot.apple.com/password/verify/appleid and follow the onscreen instructions and once you are able to login to your Apple ID account you will be able to change your Apple ID.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago

You can click on this link https://support.apple.com/ to get Apple support or you can dial this number 1-***-***-****.

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