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My printer has stopped printing in color. Lexmark. Over 4…

My printer has stopped...

My printer has stopped printing in color

Technician's Assistant: What's the brand and model of your printer?

Lexmark

Technician's Assistant: How long has this been going on with your Lexmark printer?

Over 4 weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Just recently

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Answered in 2 hours by:
3/12/2018
Jeffrey B
Category: Computer
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Do you still need assistance with your issue?

Kind regards,

Jeffrey

Jeffrey B
Category: Computer
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified
Jeffrey B and 87 other Computer Specialists are ready to help you
Ask your own question now

Great!

If you are on a windows computer, Click this link

http://download.teamviewer.com/download/TeamViewerQS.exe

A program called Teamviewer will start downloading to your computer (it does not open a webpage, a blank screen will show but the file is downloading to your computer).

Run the TeamviewerQS.exe download and it shows you an ID and Password.

Give me the ID and Password here please so I can connect

Do not close the program but leave it open else I will not be able to connect

Example:

ID###-##-####/p>

password: 1234

Please let me know how this goes.

Kind regards,

Jeffrey

Ask Your Own Computer Question

how are we going?

Kind regards,

Jeffrey

Ask Your Own Computer Question
Customer reply replied 4 months ago
My ID is 968 324 175 and the password ***** *****

connecting

Ask Your Own Computer Question
Customer reply replied 4 months ago
my ID is 968 324 175 and the password ***** *****

.

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Experience: ICT Support 1/2/3/ Line at Peopleware

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