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With my computer nothing but I'm hoping you can help me to…

Customer Question
With my computer nothing...

With my computer nothing but I'm hoping you can help me to recover my email

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

On everything

Technician's Assistant: What troubleshooting have you tried?

I tried to log in but apparently someone went into my email address and change the security words I have setup

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have tried everything I can to log in and just can't get in

Submitted: 4 months ago.Category: Computer
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Answered in 4 minutes by:
3/12/2018
Tech Support Specialist: Jamie Macko, Computer Engineer replied 4 months ago
Jamie Macko
Jamie Macko, Computer Engineer
Category: Computer
Satisfied Customers: 209
Experience: Network Engineer
Verified

Hello,

My name is ***** ***** you for your question today.
There are two options for recovering Yahoo email.

1)
Go to: http://io.help.yahoo.com/contact/index?locale=en_CA&y=PROD_ACCT&page=contact

Select password ***** sign in

Select forgot secret questions and answers

Click on the envelope

Fill out the form.

or

Go to this page to contact customer care, fill the form and wait for the answer :

http://help.yahoo.com/l/us/yahoo/edit/cctop10/online_help.html

Please let me know if you have any further questions or need more clarity.

If this helps, please rate me 5 stars!

Thanks,

Jamie

Ask Your Own Computer Question
Tech Support Specialist: Jamie Macko, Computer Engineer replied 4 months ago

Hello, did you need any further assistance with this? Let me know if you do.

Thanks,
Jamie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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