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I do not use my yahoo email any longer. However, it still…

Customer Question
I do not use...

I do not use my yahoo email any longer. However, it still appears on iTunes on my computer and someone is using it to send messages with my name. Can it be closed?

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Through a web browser

Technician's Assistant: What troubleshooting have you tried?

Worked with Apple to remove it from my computer but it hasn't worked

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's it. Thanks

Submitted: 5 months ago.Category: Computer
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Answered in 6 minutes by:
3/12/2018
Tech Support Specialist: Jamie Macko, Computer Engineer replied 5 months ago
Jamie Macko
Jamie Macko, Computer Engineer
Category: Computer
Satisfied Customers: 219
Experience: Network Engineer
Verified

Hello,

THank you for your questino today. My name is ***** ***** I am happy to assist.

Yes, you can terminate the Yahoo account. This will need to be done through Yahoo's site. Here is how to do this:

  1. Sign in to the Yahoo account termination page.
    (https://login.yahoo.com/?done=https%3A%2F%2Flogin.yahoo.com%2Faccount%2Fdelete-user%3F.scrumb%3D0)
  2. Read the info on terminating your account.
  3. Click Continue.
  4. Confirm your identity and click Yes, terminate this account.

    This will remove the account and stop messaging forever.
    You will then need to setup your itunes to use a new email account. You may want to do this first before terminating the account forever through Yahoo.

    1) Go to appleid.apple.com and sign in.
    2) In the Account section, click Edit.
    3) Under your Apple ID, click Change Apple ID.
    4) Enter the Apple ID that you want to use.
    5) Click Continue.

Please let me know if you have any further questions, or if you need any more clarity.

If this helps, please rate me 5 Stars!

Thanks,

Jamie

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Tech Support Specialist: Jamie Macko, Computer Engineer replied 5 months ago

Hello, did you need any further assistance with this? Let me know if you do.

Thanks,
Jamie

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