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Will not connect to server. Will check. Xfinity

Customer Question
Will not connect to...

Will not connect to server

Technician's Assistant: Who makes your router?

Will check

Technician's Assistant: What have you tried so far?

Xfinity

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
3/12/2018
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

In which device are you getting this message?

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Customer reply replied 4 months ago
Iphone
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Please go to settings on your phone and select WiFi.

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Customer reply replied 4 months ago
I did
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

DO you see your WiFi name with a check mark next to it?

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Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Great, please shut down your phone and turn it back on.

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