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Purchased a used Lap Top 8 months ago. My Windows 10

Customer Question
Purchased a used Lap...

Purchased a used Lap Top 8 months ago. My Windows 10 Enterprise needs activation. I do not have the Product key. Can you help ?

Technician's Assistant: What's the brand/model of your laptop?

DellLLatitude E440

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

NO. Geek Squad did a "Tune-up" last week but did not update the Windows 10.

Submitted: 5 months ago.Category: Computer
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Answered in 6 minutes by:
3/12/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,095
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 5 months ago
Will there be additional charges additional to the $ 5.00 chargefor this help ?
Customer reply replied 5 months ago
NO, will sign off now.
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago

ok

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