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Have a new computer. Have forgotten what SSD# is for router…

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Have a new computer....
Have a new computer. Have forgotten what SSD# ***** ***** router as well as what password ***** Am locked out of internet with out these two answers.ModelE1200-NP s/n 10822C6B367326tHANKS
Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/12/2018
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Is there any other computer or phone connected to your WiFi?

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Customer reply replied 4 months ago
the one computer that I am on now.
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Okay, may I know is that a Windows computer or an Apple?

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Customer reply replied 4 months ago
NO, what is ssd#?
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

The SSID means the name of your WiFi

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Customer reply replied 4 months ago
IT is an H-P Windows 10
Customer reply replied 4 months ago
Do you mean Linksys?
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Okay the HP computer you are on now can be used in finding your SSID and password.

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Customer reply replied 4 months ago
How?
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Yes, your WiFi name can be linksys.

Can you please tell me if this computer is connected to your router through WiFi or through a cable?

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Customer reply replied 4 months ago
WiFi
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Great, please wait for a couple of minutes I'll compose the instructions for you.

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Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

On the computer which is connected to your WiFi please do the following.

  • Press the Windows key and R, type ncpa.cpl and press Enter.
  • Right click on the wireless network adapter and select Status.
  • Click the Wireless Properties button.
  • In the Properties dialog that appears, move to the Security tab.
  • Click the Show characters check box, and the network password ***** be revealed.
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Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Let me know if that worked.

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Customer reply replied 4 months ago
Can't find a security tab on wireless properties view.
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Let me attach pictures quickly, please wait.

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Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Did that work?

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Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

Hi just checking back with you.

Did you get the password?

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