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I get an error message saying - configuration modified

I get an error...

I get an error message saying - configuration modified (prod.ini, startup) reinstall. This is when I tried to finish areturn

Technician's Assistant: What device or product does this involve?

Turbo tax premier on Microsoft Windows

Technician's Assistant: When did you last update Premier?

I think it was last Wednesday because I tried to file a return, but I couldn’t until ran the current update for federal taxes

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Windows is telling me I have installer service problem

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Answered in 17 minutes by:
3/12/2018
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,029
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,029
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
Hello

go here to connect me; https://tinyurl.com/y9gw6n9o
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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Customer reply replied 5 months ago
Did it connect?
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