Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Lost all my apps on my tablet. Samsuns 3 years. Check advice…

Customer Question
Lost all my apps...

Lost all my apps on my tablet

Technician's Assistant: What's the model of your device? How old is it?

Samsuns 3 years

Technician's Assistant: What have you tried so far with your Android device?

Check advice in setting

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No thank you

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/12/2018
Tech Support Specialist: Richard, Computer Specialist replied 5 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you mean you see no icons at all?

Does the tablet still start up?

Please let me know

Thank you

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
How can I transfer my Facebook and Messenger accounts intact
How can I transfer my Facebook and Messenger accounts intact from my old Android Tablet to my new Android Tablet? I don't want to lose anything, nut I am technological challenged. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
Im having problems with my Tablet. I have a Toshiba Elite
Im having problems with my Tablet. JA: What's the model of your device? How old is it? Customer: I have a Toshiba Elite AT300. JA: What have you tried so far with your Android device? Customer: Well, … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,323 satisfied customers
It is not my computer, it is my Samsung Android Tablet. I
It is not my computer, it is my Samsung Android Tablet. I keep getting "Google Play service has stopped" ! I tried the suggestions given but for some reason, the settings are not the same. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Everything. Samsun. Everything possible. It has been going
Everything possible. It has been going on for 2yrs+ Ihave a support#355015 pin#8507 code 415495 and Rogers08781 Thanks … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I was on a adult web site several days ago & a site-
I was on a adult web site several days ago & a site- shield4usa.s3.amazon.com took over my screen. says if i don't remove virus , will cause severe damage to phone-i don't have a phone- this is on a t… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Load or access google play, Tablet samsung 5 yrs old, No, I
Load or access google play JA: What kind of computer do you have? Customer: Tablet samsung 5 yrs old JA: Have you installed any updates recently? Customer: No JA: Anything else you want the Computer E… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My gmail hasnt updated since Friday. A previous Just Answer
My gmail hasnt updated since Friday . A previous Just Answer with Josh failed . I was asked to power off, unplug rooter and modem for good measure ,waited 5 minutes and nothing changed ,additionally t… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
784 satisfied customers
I set up a blog with youre outfit every thing seemed to work
I set up a blog with youre outfit every thing seemed to work ok however when I had my wife start her blog using a tablet it goes to the site and says working on a post and also no way to get to the da… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I have a samsung tablet and ever since my main computer in
i have a samsung tablet and ever since my main computer in my home crashed, when I try to google some thing it just goes back to the page with all the options on it. and i get an error message that sa… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Pop up says fixerror.in says: Windows has detected some
Pop up says fixerror.in says: Windows has detected some suspicious activity from IP address Cannot operate ipad… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I ***** *****' I'm completely lost & I am ignorant about the
i ***** *****' I'm completely lost & I am ignorant about the various Google services(?) . I beleive I have a ICLOUD ACCOUNT, Maybe Google Chrome too? and I would like to install The Google Play Store … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
My Samsung tablet wont hook up to the internet it keeps
my Samsung tablet wont hook up to the internet it keeps telling me ap is not in use and internet is slow when in fact the signal is strong.what do I do… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a Toshiba AT300 tablet that just got a Cyber Police
I have a Toshiba AT300 tablet that just got a Cyber Police virus. Is there any way I can remove this virus? It has locked up my tablet. I can turn it off and on but it comes back.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
How do I unlock my asus k010 when it has been locked by a
How do I unlock my asus k010 when it has been locked by a scam sight called cyber police. I can't get beyond there page asking for 100 dollars via a I tunes or other card purchased at Walmart or a lis… read more
Mr.Med
Mr.Med
1,225 satisfied customers
My Motorola android tablet has had its password changed. I
My Motorola android tablet has had its password ***** I did not change it. I have had it a long tome and have forgotten the username and password. The contact phone number is ***** old work phone. I h… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I've done something to myNexux 7 Tablet and lost most of my
I've done something to myNexux 7 Tablet and lost most of my Google contacts. How can I get them back!!!!!… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have just purchased a next tablet and screwed up the setup
I have just purchased a next tablet and screwed up the setup (date & Time). Needless to say, i am screwed when it comes to techy stuff. I need help getting this thing up and running, can you send me t… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a Toshiba tablet. Last year I purchased a Kaspersky
I have a Toshiba tablet. Last year I purchased a Kaspersky security, renewing this year but my tablet will not uninstall my old Kaspersky system. So my new one will not run as it detects the old one.… read more
Richard
Richard
Computer Specialist
47,537 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x