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We have a google email address thatr we can sent from but…

Customer Question
Hi we have a...

Hi we have a google email address thatr we can sent from but cannot receive emails to the accounts. all was working fine up untill this morning

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Norvek.com.au is the address and should be pointing to Google , can yiu assist Urgently as we have no email receive, do you want the error code that are getting

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that i know of

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No , my name is Peter

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/12/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 934
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing problem with your computing device.
I will be the expert in assisting with the issue you are having.
can you explain me a bit more about this

On which device do you access your gmail?

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Customer reply replied 4 months ago
on a MAC Pro desktop
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,125
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Which email program are you using to connect to your account?

Please let me know

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