Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

HOW TO GET "EDGE" ON TO DESKTOP?. CAN YOU REMOTE CONNECT AND…

Customer Question
HOW TO GET "EDGE"...

HOW TO GET "EDGE" ON TO DESKTOP ? .

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

CAN YOU REMOTE CONNECT AND SHOW ME HOW ? DELL 360 .

Technician's Assistant: What have you tried so far with your Dell? Have you installed any updates recently?

Yes trend micro and some anti spyware , about to try to download aol gold and malewarewarebytes .the other day a fellow downloaded fox fire and it had a code rewrite that locked down my computer ,

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just that I need edge on my desk top . --- how ow much is yearly repair cost . and I have 3 1 treabytes passports .

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 hour by:
3/12/2018
Tech Support Specialist: John, Computer Support Specialist replied 4 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Are you trying to download and install Edge web browser?

Which version of windows is installed in the PC.Is it Windows 7, windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 4 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am trying to dl aol gold, dell windows 10, everything all
everything all day some guy wanted to take control of my computer to dl it I said no … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
My wife's Dell PC running windows was stopped and she
My wife's Dell PC running windows was stopped and she received a red alert screen telling her to call the tech hotline at(###) ###-#### Apparently, her computer had a network security breach with no f… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
There is a notice that keeps coming up that has locked me
there is a notice that keeps coming up that has locked me out of my computer * desktop ,aol,com I need to get in my e mail… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Cannot get aol gold desktop to download. aol tech said it
cannot get aol gold desktop to download. aol tech said it should only take about 1min to downlod … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
I am trying to install Trend Micro AntiVirus & +Anti Spyware
I am trying to install Trend Micro AntiVirus & +Anti Spyware on my Asus. I am not completely savvy on a lot of computer stuf but before it will allow me to continue I get this message which has thrown… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I just had a new hard drive installed on my computer and I
I just had a new hard drive installed on my computer and I think I have lost my subscription to Trend Micro, I had renewed it on 2012/03/16 for one year Serial number DLEM-0011-2059-4197-1895. Can you… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
Hi I was recently scammed by someone saying they worked for
Hi I was recently scammed by someone saying they worked for microsoft. I allowed them access to my computer and as they said my computer had run out of warranty, I paid for 3 years of (microsoft) serv… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
My name is Irene Ph# is XXXXXXXXXX e-mail add. is [email protected] N
My name is Irene Ph# XXXXX XXXXX e-mail add. [email protected] Need help - windows xp home edtion, will not allow me to enter my up date of Mecro Trend Titanium Maximum Security 2011. This was to repla… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
My virus protection system (trend micro) alerted me to a
My virus protection system (trend micro) alerted me to a possible problem. It was labled "Troj_Gen. Roce3u" What should I do? r. millman… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am unable to logon. a friend placed new security on this
I am unable to logon. a friend placed new security on this computer and used a very old email address of mine under sbcglobal and my real email is yahoo address. How do I fix this and this computer is… read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
After receiving a Windows (Vista)Warning message Spyware
After receiving a Windows (Vista)Warning message: "Spyware detected on your computer" .. "Warning: Win32/Adware.Virtumonde and Win32/PrivacyRemover.M64 detected." I upgraded from Trend Micro PC-cillin… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I could not get the Fire Wall to install from my TREND Internet
I could not get the Fire Wall to install from my TREND Internet Security system. TREND worked with me for several hours and we found that the "Base Filter Engine" under Services was not started. There… read more
Jennifer
Jennifer
C.E.O.
Associate Degree
295 satisfied customers
I run Trend Micro software and incurred a virus that has secured
I run Trend Micro software and incurred a virus that has secured my ability to access the internet and after discussions with Trend Mico they believe my system32 windows file may be corrupted. How do … read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
My PC (XP) is acting strangely. Every now and then when I
My PC (XP) is acting strangely. Every now and then when I go online the screen flashes on and off and I am finding it very annoying, I have anti malware and have run that without any problems , I can … read more
Nilesh
Nilesh
Bachelor\u0027s Degree
649 satisfied customers
we have purchased a new trend... and my hubby put it on flash
we have purchased a new trend... and my hubby put it on flash drive so I could put it on my computer. but I can't figure out how to download it or....get to the step of installing it on my computer. w… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I have a fairly old laptop with xp installed and am having
I have a fairly old laptop with xp installed and am having problems wioth it shutting down. The latest details of the error are as follows Error Signature BCCode:100000dl BCP1:00000004 BCP2:00000002 B… read more
Nilesh
Nilesh
Bachelor\u0027s Degree
649 satisfied customers
I have Vista. I also have Trend Micro Virus Scan software.
I have Vista. I also have Trend Micro Virus Scan software. Each time I run the virus scan it gets to C:\windows\softwa...0298\unimdm.tsp and then freezes. I have been onto Trend 3 times and they have … read more
Comp Master
Comp Master
Engineer
Bachelor's Degree
400 satisfied customers
I was starting to get annoying internet pop-ups for some reason
I was starting to get annoying internet pop-ups for some reason and the icon was on my computer. It was a virus protection download and scan. My virus protection wasn't blocking it so I tried uninstal… read more
Rita
Rita
System Administrator
Bachelor\u0027s Degree
982 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x