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I have a one note account: [email protected] Pass:

Customer Question
I have a one...

I have a one note account: ***@******.***. Pass: Devon00000.....and it locked me out. my real email is***@******.***, and I would like to recover my one note account. Are you able to assist me? thank you

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I had a friend try to help me with troubleshooting, and she said thee was nothing else she could do. I would just like to recover my account

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. connect me to what?

Submitted: 4 months ago.Category: Computer
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Answered in 5 hours by:
3/12/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,328
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

Do you still need help with this?

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Customer reply replied 4 months ago
please
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

Please reply and let me know:

1. Where is the OneNote file saved? Is it on OneDrive or on a computer or other device?

2. What is the exact error message that you are getting when you try to access it?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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