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I purchased win 10 but the file wont execute. the file is:

Customer Question
I purchased win 10...

I purchased win 10 but the file wont execute. the file is : win10_1709_En....iso

Technician's Assistant: What device or product does this involve?

Windows 10 and I am installing it on a toshiba satellite.

Technician's Assistant: What Toshiba model do you have?

L3550-s7825

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I wanted to run my quicken 2016 for tax purposes, and they said I needed windows 10. this happen a week a go.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am running windows vista now.

Submitted: 5 months ago.Category: Computer
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Answered in 1 minute by:
3/12/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,088
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago

You can't upgrade from Vista to Windows 10

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