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I have windows account email log on fine password unable to…

Customer Question
I have windows account...

I have windows account email log on fine password ***** to log on states suspended now they send code by telephone I am to deaf for phone what can you do

Technician's Assistant: Are you logged into your email account on any other devices?

I can log on to my email

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Name of dog keysha

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not at the moment

Submitted: 4 months ago.Category: Computer
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Answered in 5 hours by:
3/12/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,388
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

You can select an alternative recovery method, e.g. text or email:

https://account.live.com/ACSR

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