Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am told I have a samsung account. When I enter my e-mail…

Customer Question
I am told I...

I am told I have a samsung account. When I enter my e-mail address, I am told I already have an account. I don't remember my password. Please advise as to whom to contact. I was given phone(###) ###-#### but when I call, I get busy signal.

Technician's Assistant: Are you logged into your email account on any other devices?

No I am logged into my aol, but when I reid to enter my phone number i was not on AOL

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone(###) ###-####

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/12/2018
Tech Support Specialist: Robert M., Consultant replied 5 months ago
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,485
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

Hi, I'm Robert and I'll be helping you with your computer question. All I ask in return is that you please give me a 5 star excellent rating.

Ask Your Own Computer Question
Tech Support Specialist: Robert M., Consultant replied 5 months ago

this page will allow you to find out what your samsung id is or to reset your password ***** you know your id

https://www.samsung.com/us/support/answer/ANS00045331/

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,485
9,485 Satisfied Customers
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have 2 problems with my FB access.; 1- I recently had my
I have 2 problems with my FB access.; 1- I recently had my HD wiped and reloaded due to errors, now I must re load. 2 - I had my original E-mail highjacked and the "Nigerians" who took it over wanted … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
My aol internet service was terminated, how do I get back on
My aol internet service was terminated, how do I get back on aol … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Name: ***** ***** ******. email address: ******************.
Name: ***** ***** Paul ******. email address: ******************. I cannot receive or send e-mail.I think the account is in my wife's name.(Carol ******) whose account was hacked this morning. Her new… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Need: To update or buy again app named e-wallet so I will
Need: To update or buy again app named e-wallet so I will be able to synch my data between my Samsung Galaxy 4 and my PC and new Samsung tablet. I previously had the app on both and working fine until… read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
Hi , Have major problems accessing my hotmail account. can
Hi , Have major problems accessing my hotmail account. can you help? This is a business account and need our hotmail address to work. My username [email protected] Thanking you.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
My name isXXXXX and several years ago I had an account
My name isXXXXX and several years ago I had an account with you but closed it. I really need my old password XXXXX to be able to get onto facebook and messages. When I closed the account, I was told I… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I have used AOL e-mail for years and they have never asked
I have used AOL e-mail for years and they have never asked me for my password. Now it is asking for my password XXXXX I do not know what it is. When I try to reset it it says they have no information … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Can someone please help me access my daughters Facebook page.
Can someone please help me access my daughters Facebook page. My daughter Kayla Bentley passed away early Friday morning in Denver and we lived in Tn. I don't have her computer, it is there. I want to… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
After my Computer crashed. I had Windows 7 RE-INSTALLED and
After my Computer crashed. I had Windows 7 RE-INSTALLED and can no longer get my E-MAIL account UP.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I changed my password XXXXX do not remember it. The account
I changed my password XXXXX do not remember it. The account was opened by my former husband while we were married. I have called AOL two times only to be told I am not listed on the account. XXXXX XXX… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I still have to key in my user name and password XXXXX time
I still have to key in my user name and password XXXXX time I sign on to me e-mail--remember me does not work.!! Rema Goldstein… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
My e-mail went down while I was using it and I cant get it
My e-mail went down while I was using it and I can't get it to come back up. It is powered by Ask and myway. It won't accept my user name or password.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My aol account has been hacked, and a scammer sent a letter
My aol account has been hacked, and a scammer sent a letter to my address book. I wrote you all yesterday for help. I was told to change my password. This I did. Then I was told to change my security … read more
J Tech
J Tech
3 years towards bs in computer sci
928 satisfied customers
I cannot log on. The system all of a sudden does not recognize
I cannot log on. The system all of a sudden does not recognize my password nor my security code -- the name of my school. I do not have the last 4 digits of the credit card that I used to use. Please … read more
s4sys
s4sys
B.Tech in Computer Science Engineer
484 satisfied customers
My AOL Call Alert is no longer giving me alerts. When I look
My AOL Call Alert is no longer giving me alerts. When I look at the log the last alert was on 9/2/09. MY phone numbers are set up correctly to turn off call waiting. When calling is there is a busy si… read more
Comp Master
Comp Master
Engineer
Bachelor's Degree
400 satisfied customers
I am being denied access to my e-mail account. Ive forgotten
I am being denied access to my e-mail account. I've forgotten my password. If I try to reset my password XXXXX will not be able to e-mail the new information since I can't receive e-mails.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
is there a wayto find my old email addresses i think i was
is there a wayto find my old email addresses i think i was with aol or msn and im finding that unless you are a member now, the sites wont letyou ask a question.. tara… read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
when i tried to log in before using my e-mail address ...
when i tried to log in before using my e-mail address "[email protected]" you told me someone had already used that e-mail address. that is my e-mail address and has been for the past 10 years.do i cal… read more
Nasacort
Nasacort
Master Degree
202 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x