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Why doesn't my computer have Microsoft assistance, you know…

Why doesn't my computer...

Why doesn't my computer have Microsoft assistance, you know the ? on the task bar.

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I am using win 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I just got this computer 3 days ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I guess not

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Answered in 7 minutes by:
3/11/2018
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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right click task bar > Cortana > Show cortana icon

Is this what you're referring to?

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Customer reply replied 4 months ago
No when I got this computer it had a ? on the task bar on the right by my speaker. I could get Microsoft updates, well it id gone.
Customer reply replied 4 months ago
No I can't afford that, sorry.

might be messages that your'e referring to, it doesn't stay there, it just alerts you when messages are there.

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start > settings > update and security > check for updates

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
Please cancel my order.

I put in refund for remote assistance

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Customer reply replied 4 months ago
Thank You.

yw

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