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My mouse pointer disapeared. Lenovo Yoga 920 Win 10.

Customer Question
My mouse pointer disapeared ...

My mouse pointer disapeared

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Lenovo Yoga 920 Win 10

Technician's Assistant: What have you tried so far with your computer?

Download driver, fn keys. Mouse works but no pointer

Submitted: 5 months ago.Category: Computer
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Answered in 1 minute by:
3/11/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,070
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago

looks like payment failed

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Customer reply replied 5 months ago
Forgot it! I’m not paying
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago

ok

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Customer reply replied 5 months ago
I canceled payment.
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