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Something happened to my computer and it won’t boot up. What…

Customer Question
Something happened to my...

Something happened to my computer and it won’t boot up. What should I do?

Technician's Assistant: What device or product does this involve?

A desk top Computer

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

ATV-780-AMZi15

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

Windows 10

Submitted: 4 months ago.Category: Computer
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Customer reply replied 4 months ago
Tried loading MEGA the other day
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
3/12/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,330
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

The computer will need a repair if it will not boot up.

Is there a computer store nearby?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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