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I JUST HAD MY ACER IN SHOP FOR REPAIRS. TODAY I CANNOT GET…

Customer Question
I JUST HAD MY...

I JUST HAD MY ACER IN SHOP FOR REPAIRS. TODAY I CANNOT GET IT TURNED ON

Technician's Assistant: What device or product does this involve?

ACER ASPIRE DESKTOP

Technician's Assistant: What Operating System (OS) are you running on your Aspire?

WINDOWS 10

Technician's Assistant: How long has this been going on with your Aspire? What have you tried so far?

I HAD A PROBLEM WITH VIRUS. IT WAS IN SHOP FOR 10 DAYS, AND WORKED FINE ON THEIR BENCH. GOT IT HOME LAST NIGHT AND CANNOT GET IT TO COME TO LIFE!

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I THINK THAT IS IT.

Submitted: 4 months ago.Category: Computer
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Answered in 4 hours by:
3/12/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,365
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

Try pressing and holding the power button.

Let me know if it responds?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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