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My words with friends game suddenly says “no connection”.

Customer Question
My words with friends...

My words with friends game suddenly says “no connection”.

Technician's Assistant: What device or product does this involve?

Iphone7

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp laptop windows 10

Technician's Assistant: What HP model do you have?

Pavillion

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Haven’t tried anything with LT. I may have done an update.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Did I do something wrong?

Submitted: 4 months ago.Category: Computer
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Answered in 4 hours by:
3/12/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,338
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

Try closing the app, restart your phone, then open the app again.

Let me know if that works?

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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