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My windows is reporting a crash and when I try just to play…

Customer Question
My windows is reporting...

My windows is reporting a crash and when I try just to play a game it plays alil then blacks out

Technician's Assistant: What device or product does this involve?

Windows 7

Technician's Assistant: What's the brand and model of your product?

Hp

Technician's Assistant: What have you tried so far with your HP product?

Nothing really it won't let me

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Not sure

Submitted: 5 months ago.Category: Computer
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Answered in 5 hours by:
3/12/2018
Tech Support Specialist: Pete, Computer Engineer replied 5 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,633
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 5 months ago

Does this problem only happen with one game?

Which game is it?

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Tech Support Specialist: Pete, Computer Engineer replied 5 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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