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I cannot receive email. Outlook. Not that I know of. Just…

Customer Question
I cannot receive email ...

I cannot receive email

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just that it had been working fine, then suddenly seemed it could not connect.

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/11/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,083
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can you please let me know the exact error message you are getting?

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Customer reply replied 4 months ago
Unable to send or receive for sbcglobal acct. Your server has unexpectedly terminated the connection
Customer reply replied 4 months ago
I have all ready paid.
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago

Can you login with webmail?

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Customer reply replied 4 months ago
What is webmail + how do I access it?
Customer reply replied 4 months ago
Why do I keep being asked if I want a secure remote assistance?
Customer reply replied 4 months ago
HELLO? Are you there?
Customer reply replied 4 months ago
I have gotten NO answers for over 10 minutes. I will look elsewhere.
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago

Go to mail.yahoo.com and use your full email address as user id and try to login. Can you login?

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