Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I've been waiting for an answer to my computer question for…

Customer Question
I've been waiting for an...
I've been waiting for an answer to my computer question for an hour now - does it usually take this long for a response? According to the message at the top of my screen it says 'experts are reviewing my question'...just trying to figure out whether to stay with this or try another company.
Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 24 minutes by:
3/11/2018
Tech Support Specialist: Ugo A, Computer Software Engineer replied 4 months ago
Ugo A
Ugo A, Computer Software Engineer
Category: Computer
Satisfied Customers: 72
Experience: Software Engineer at Quadrant
Verified

Good afternoon,

My name is*****'m sorry for the long wait. If you still need help, please feel free to list your question now and I'll do my best to resolve it. Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I figured out my account issue I would like to cancel my
i figured out my account issue I would like to cancel my service … read more
Harry
Harry
3 satisfied customers
Phone doesn't work outside the home. IPhone 7- 1 week. Tried
1 week. Tried taking out the SIM card and putting it back in a rebooting it … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I need to re activate my account as i run a business and i
Good Morning i need to re activate my account as i run a business and i can no longer use word … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Freeze frames on my MS excel 2010 (pc) has suddenly stopped
Freeze frames on my MS excel 2010 (pc) has suddenly stopped working. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Just opened my new surface pro 4 and while doing the start
just opened my new surface pro 4 and while doing the start up got a message to update windows 10. It said it may take 3 hour8 hours s to complete. Per the Windows 10 update assistant to it got to 90% … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
Of a sudden the emails I am sending out on my yahoo account
hi all of a sudden the emails I am sending out on my yahoo account are not being received? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
It is my IPhone 6 that I am having a problem with. I cannot
It is my IPhone 6 that I am having a problem with. I cannot send or receive emails. Error message re: incorrect password. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I signed up for pandora and want to cancel my account. I
Hi, I signed up for pandora and want to cancel my account. I cannot figure out how to do it … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I have a open case number at Microsoft and they were
I have a open case number ***** Microsoft and they were supposed to call me and they didn't and now I can't get through to a live person. would you be able to go online on my computer to help me. I've… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My password XXXXX to be reset. I tried and it worked once.
My password XXXXX to be reset. I tried and it worked once. Now I'm told I can't try for a new password XXXXX another 24 hours. I can't wait that long. Also, I get a popup that won't leave my screen to… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
MY GATEWAY DX4831-01e IS UNEXPECTEDLY GOING BLACK AND RESTARTING.
MY GATEWAY DX4831-01e IS UNEXPECTEDLY GOING BLACK AND RESTARTING. I HAVE CLEANED AND DUSTED, UPGRADED THE POWER SUPPLY, CHECKED SEATING OF ALL CARDS AND PLUGS ON THE MOTHERBOARD.… read more
YavacoTech
YavacoTech
Self Employed
High School or GED
122 satisfied customers
I think I have been scammed! Tech Aviators have taken 165
I think I have been scammed! Tech Aviators have taken £165 yesterday from my credit card company and won't give me a refund or allow me today to cancel the agreement. They now want me to finish settin… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Hi, I have been trying for weeks to embed my music into
Hi, I have been trying for weeks to embed my music into my powerpoint presentation so that it plays via WMV on youtube. I just can't seem to find out how to do this on my 2010 version and it plays on … read more
Bill Clark
Bill Clark
Director of IT
Bachelor\u0027s Degree
110 satisfied customers
Sir/Madam I have a video on You Tube which I am trying
Sir/Madam: I have a video on You Tube which I am trying to embed on my webpage. I looked at the video to embed a video on to a blog or webpage. However, I have a problem, which is Window 7. It does no… read more
Lynn Harrison
Lynn Harrison
President
Bachelor\u0027s Degree
56 satisfied customers
trying to download Yahoo messenger, it keeps bombing out. Says
trying to download Yahoo messenger, it keeps bombing out. Says that there is a .tmp file closing early. I have Windows Vista on a Gateway lap top.… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
Why am I still getting popups telling me my McAfee has run
Why am I still getting popups telling me my McAfee has run out and that my PC is not ptotected?? A couple of days ago I had a 'chat' with someone who agreed I had paid my renewal on 16th January. I ha… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
How much internet usage does a Skype Video talk take on my
How much internet usage does a Skype Video talk take on my Verizon Wi Fi monthly allowance? Say for a 15 minute talk.… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,475 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x