Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

We have a desktop and laptop computer and cannot connect to…

Customer Question
We have a desktop...

We have a desktop and laptop computer and cannot connect to Skype on the laptop and when we put in to get a security code -no security code is sent--can you help get us on Skype on the laptop. We also want to keep the desktop going?

Technician's Assistant: Is your Skype file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

No

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
3/11/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,084
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. can you please let me know skype id or the email address registered with the skype id?

Ask Your Own Computer Question
Customer reply replied 4 months ago
are you sending information to me
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago

Do you have access to Email th*****@gmail.com

Ask Your Own Computer Question
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago

If so please let me know the full email address by filling the missing part on Email th*****@gmail.com

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Skype not connecting. Several months ago. Just reboot my
skype not connecting. JA: When did you last update Skype? Customer: several months ago JA: What have you tried so far with your Skype? Customer: just reboot my laptop JA: Anything else you want the So… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I am having prolems with skype every time send a message it
i am having prolems with skype every time send a message it keeps telling message not sent also my laptop is very slow … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
705 satisfied customers
Forgot pw for skype and entered my email as Microsoft acct #
forgot pw for skype and entered my email as Microsoft acct # with no result … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Where do I find the code Skype is sending when creating an
Where do I find the code Skype is sending when creating an account? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
Help me I have my skype for many year I got a new phone and
Please help me I have my skype for many year I got a new phone and I can't get in my email is [email protected] Com my # 1-***-***-**** my user name is***** and I also have money in it please help … read more
Jins M. N.
Jins M. N.
Computer Support Specialist
3,084 satisfied customers
Ive had a skype account for several years. Just yesterday I
Ive had a skype account for several years. Just yesterday I signed on from my laptop and a different account in my name came up. I opened skype on my desktop and the original one with all my contacts … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It's more of a Google login problem. Well my husband and I
Well my husband and I thought we would be tech savvy and try the new login apps. Well we have can't get into my google account to link anything. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I am unable to access my Skype account. Wants me to sign
I am unable to access my Skype account. Wants me to sign into my MS acccount. I have changed the password ***** and entered now 7 separate codes but once reset, MS will NOT accept the password! Very f… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
Cannot signon do not know my code. Family calls and we canno
couple of months we were scammed just want to be able o answer skype when family calls … read more
arsufi2002
arsufi2002
Bachelor\u0027s Degree
1,192 satisfied customers
I am looking for help with skype. Windows 10. I tried almost
Hi, I am looking for help with skype JA: What's the brand/model/Operating System (OS) of your computer? Customer: windows 10 JA: When did you purchase your computer? What troubleshooting have you trie… read more
Moses C
Moses C
Bsc
774 satisfied customers
I have been asked to upgrade skype............have installed
I have been asked to upgrade skype............have installed the upgrade but now have to create a new account which seems impossible because my attempt at putting in a new password ***** ***** The mes… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I tried to set up skype on my windows 10 computer and put
I tried to set up skype on my windows 10 computer and put ion my home phone because I failed to set it up on my Iphone 6 using my cell phone.. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have just charged my iPad and clicked on the SKYPE icon,
I have just charged my iPad and clicked on the SKYPE icon, but instead of automatically going to Skype it has shown Skype questions: Skype name … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I received a microsoft account notification and they sent a
I received a microsoft account notification and they sent a security code that I am supposed to put in somewhere. Not sure what is going on. Also, my Skype says that they are sending a security code f… read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
Why can't I get SKYPE to work on my computers, any longer.
Why can't I get SKYPE to work on my computers, any longer. I've troubleshot the thing, deleted the program, reinstalled and still all I get is audio. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Nothing,i need help with skype features. So far am using
Hi, JA: Hi. How can we be of help? Customer: Nothing,i need help with skype features JA: What kind of computer do you have? Customer: So far am using ipad JA: Have you installed any updates recently? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have Kaspersky Internet Security - newest upgrade has that
I have Kaspersky Internet Security - newest upgrade has that when I start my computer - Screen appears with my name and asks for my password ***** order to get to my desktop. When I enter what I thoug… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Have had skype for 4-5 years....never a problem. Last week
Have had skype for 4-5 years....never a problem. Last week skype prompted me to download the patest version....when I clicked download i was asked to sign in....however the sign in I had used for year… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x