Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I can not connect with my sister on Skype it keeps saying…

I can not connect...

I can not connect with my sister on Skype it keeps saying waiting for her to accept my invitation but she never receives the invitation

Technician's Assistant: When did you last update Skype?

A few weeks ago

Technician's Assistant: What have you tried so far with your Skype?

To call her and I get no answer. She receives a message of a missed call from but it never rings into her computer we both are signed into skpe and talking to each other on the phone at the same time so we can relay what is happening on our end

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

I cant think of anything

Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 14 minutes by:
3/11/2018
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,436
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

Hi, I'm Robert and I'll be helping you with your computer question. All I ask in return is that you please give me a 5 star excellent rating.

Ask Your Own Computer Question

are you sure that you have her correct skype address?

has she tried to add you?

Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,436
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified
Robert M. and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
When can I expect to hear from you?

sorry i was away for a moment

Ask Your Own Computer Question

this is the link we can use if you have a windows computer

http://www.justanswer.com/remotedesktop/join.aspx?Session=0c605381-296e-4c03-8028-2b3753ef6fe6

it will allow you to download AND RUN a program called elsinore screen connect

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,436
9,436 Satisfied Customers
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My Microsoft HD camera does not show my video on Skype.
My Microsoft HD camera does not show my video on Skype … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My sister in-law received a laptop computer from one of her
My sister in-law received a laptop computer from one of her co-workers and she uploaded Skype successfully; however, when she clicks on the Skype icon it opens with the previous owners profile. How do… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Cant ring to my family in Poland from Skype last week before
Cant ring to my family in Poland from Skype last week before no problem??? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I cannot open Skype on both of my computers. It just sends
I cannot open Skype on both of my computers. It just sends me in a loop asks for login and then personal info and then back to beginning again … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I have my sister's miniipad which she gave me a year ago.
I have my sister's miniipad which she gave me a year ago. Set it up for my use. Ok. She passed away 11-8-2016 and two months or so it locked down. I do not know her password. What must I do to unlock?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
We helped my sister in CA install Skype on her laptop last
We helped my sister in CA install Skype on her laptop last week. When we got to the end and called her up on video, she could see and hear us, but we could not see nor hear her talk. What could be the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I tried to activate pone call from skype for my sister in
I tried to activate pone call from skype for my sister in Philippians day before yesterday, but it is not activated yet … read more
Robert M.
Robert M.
Consultant
9,436 satisfied customers
My girlfriend help me set up an account with y'all she can
My girlfriend help me set up an account with y'all she can log right to it but I can't I need to know how I can go or get some help to get log on or sign in on skype dot com or Skype I am video callin… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
GA-RP I Skype England weekly. Up until about two weeks ago, no problem
I Skype England weekly. Up until about two weeks ago, no problem. Now Skype does not "ring" on my computer so my sister-in-law cannot Skype me, yet I can Skype her and it "rings on her computer. What … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
Ok...I have Winows 8. I can send text messages to a friend
Ok...I have Winows 8. I can send text messages to a friend who is also onWindows 8. We cannot call (audio only or video chat). IF it rings, when the other picks up, Skype hangs up, says there was a pr… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
MY DAUGHTER, MARION RONEN, IS ON SKYPE BUT SHE DOES NOT SHOW
MY DAUGHTER, MARION RONEN, IS ON SKYPE BUT SHE DOES NOT SHOW UP THEY SAY SHE IS OFF LINE AND I CANNOT CONNECT WITH HER SINCE THE END OF JUNE. PLEASE SEE THAT SHE IS ON MY SKYPE LIST AS BEFORE THANK YO… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Ive been using Skype to communicate with some one in New Zealand
I've been using Skype to communicate with some one in New Zealand for months, but lately we both have great difficulty getting a response when we call each other, even if we know the other is on-line … read more
Robert M.
Robert M.
Consultant
9,436 satisfied customers
I have had contact with my sister in the Netherlands via Skype
I have had contact with my sister in the Netherlands via Skype on a regular basis and all of a sudden all our calls fail, either if she calls me or I call her. On the contact list it shows a little ci… read more
Dragonfly
Dragonfly
Vocational, Technical or Trade Scho
274 satisfied customers
I want to send baby photos, and use skype on my new hp laptop.
I want to send baby photos, and use skype on my new hp laptop. I want to find the right service provider for this. My provider is time warner for my roadrunner....but almost one mile from my daughter … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I am unable to recieve e-mail from my sister. This has happened
I am unable to recieve e-mail from my sister. This has happened just this last week .Before that I e-mailed her everyday. I can send e-mail to her, and she can recieve it. She can send email to everyo… read more
Quick Computer Fix
Quick Computer Fix
Bachelor's Degree
123 satisfied customers
hi i bought a logitech webcam c300 today to talk to my friend
hi i bought a logitech webcam c300 today to talk to my friend in usa. she only has a microphone and i can hear her clearly on msn messenger. we tried to talk but she cant hear me, she has downloaded t… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
Recently, I introduced a friend to Skype - she had a webcam
Recently, I introduced a friend to Skype - she had a webcam installed and we video conversed away merrily. Then, last week end, she noticed a window saying "click to install the latest version of Skyp… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Hi, My husband just bought me this great pearl pink laptop
Hi, My husband just bought me this great pearl pink laptop and I would love to use my webcam to talk to my sister in Texas, that I haven't seen in quite a few years. Since this is a reconditioned mini… read more
elinkbiz
elinkbiz
Bachelor's Degree
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x