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Are you using a Mac or Windows computer with this hard drive?
Okay, with the hard drive on and plugged into the computer, please right-click the Start menu and click Disk Management. Once there, do you see the external hard drive listed?
Thank you. Unfortunately that means the drive has crashed and will need to be replaced. If it is not listed there then there is nothing that can be done as the computer does not recognize it at all.
No, unfortunately not. It needs to be replaced.
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Yes a repair shop should be able to recover your Data