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I forget my Microsoft password and I created it a time ago I…

Customer Question
Second opinion] hi Technician's...

Second opinion] hi

Technician's Assistant: Hello. How can I help?

I forget my Microsoft password ***** I created it a long time ago I forgot my security question too

Technician's Assistant: What device or product does this involve?

I don't understand

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Windows

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

A long time ago I didn't use it but now I tried to get into it I forgot everything

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No nothing more

Submitted: 4 months ago.Category: Computer
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Answered in 4 hours by:
3/11/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,387
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

You can change your security questions however there will be a 30-day waiting period after changing them.

See: https://support.microsoft.com/help/12428

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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