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I have a older desktop computer that is a gateway windows…

Customer Question
I have a older...

I have a older desktop computer that is a gateway windows 7.i havent used it in a good while and have forgotton my password ***** wont let me acess my computer without it now.i tried to remember the password ***** entered the password ***** 3 times now it tells me on the screen password ***** failed ...Fatal Error ....my system is Halted what do i do with it now or is my computer messed up

Technician's Assistant: Have you tried rebooting from a DVD or flash drive?

I didnt have a backup DVD OR flash drive

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks

Submitted: 4 months ago.Category: Computer
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Answered in 4 minutes by:
3/11/2018
Tech Support Specialist: Dan, Computer Support Specialist replied 4 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,537
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Are you the only one that logs into that computer?

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Tech Support Specialist: Dan, Computer Support Specialist replied 4 months ago

Okay. If you don't have a password ***** disk you can get one from this LINK. That will be the easiest way to reset yours.

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Customer reply replied 4 months ago
i am the only one who logs into the computer
Tech Support Specialist: Dan, Computer Support Specialist replied 4 months ago

Do you have any questions?

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Tech Support Specialist: Dan, Computer Support Specialist replied 4 months ago

If you found my assistance helpful, please remember to rate my service. Have a nice day!

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Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,537
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Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.

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