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Wireless printing. Wirlessprinting. Never has worked

Customer Question
Wireless printing Technician's Assistant:...

Wireless printing

Technician's Assistant: What's the brand and model of your printer?

Wirlessprinting

Technician's Assistant: How long has this been going on with your printer?

Never has worked properly wireless printing from my phone only prints the subject on a quarter of the page

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don’t know

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No every thing else seems to be working fine

Submitted: 3 months ago.Category: Computer
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Customer reply replied 3 months ago
HP 2540
Answered in 33 minutes by:
3/11/2018
Tech Support Specialist: Sheri, Expert replied 3 months ago
Sheri
Sheri, Expert
Category: Computer
Satisfied Customers: 706
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Is the computer you print from a Mac or PC? If PC, is it Windows 10 or what version?

Regards,

Sheri-Expert

Ask Your Own Computer Question
Customer reply replied 3 months ago
The computer works fine with the printer. It's my I phone an Apple that when I print from it the subject is only on a quarter of the page.
Customer reply replied 3 months ago
I shouldn't be charged for no support!!!! And then sign up for securely connect for additional charges!!!!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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