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Cannot get my tablet to turn on. 4 days. Maybe. Have had…

Customer Question
Cannot get my tablet...

Cannot get my tablet to turn on

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

4 days

Technician's Assistant: Do you plan on doing the work yourself?

Maybe

Technician's Assistant: Anything else we should know to help you best?

Have had problems getting it charged before this I probably need a guide book

Submitted: 4 months ago.Category: Computer
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Answered in 25 minutes by:
3/11/2018
Tech Support Specialist: Cris, Support Specialist replied 4 months ago
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,978
Experience: 10 years of IT experience in both business and residential.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

What is the make and model number of your tablet?

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Customer reply replied 4 months ago
Ellipsis DDOIR7TH100
Tech Support Specialist: Josh, Support Specialist replied 4 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 4 months ago
cannot get payment info into your page. # is correct but keeps telling me it is not
Tech Support Specialist: Josh, Support Specialist replied 4 months ago

Call customer service at 1-***-***-****

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