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Updated Windows 10 yesterday and no start up menu,no

Updated Windows 10 yesterday...

Updated Windows 10 yesterday and no start up menu,no settings access,no edge.not working.

Technician's Assistant: What device or product does this involve?

Hp pavilion

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

Updates were supposedly installed yesterday.Took 3.5 hours to update.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Help!

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Answered in 1 minute by:
3/10/2018
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Are you contacting us through the same computer or using your phone?

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Customer reply replied 4 months ago
Same computer

Okay, can you press the windows key on your keyboard and let me know if your computer responds for that.

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Customer reply replied 4 months ago
No remote assistance

Please ignore that and let me know what happens when you press the Windows key.

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Customer reply replied 4 months ago
Nothing happens.

This seems to be an issue with the latest windows update with a lot of people.

I am sorry for the experience you are going through but you may have to contact Windows support directly.

Let me fetch those numbers for you.

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Customer reply replied 4 months ago
Thank you.
Customer reply replied 4 months ago
Are you sending Windows support numbers?

https://support.microsoft.com/en-us/contactus/

Please use the above link to get in touch with Windows/Microsoft support team.

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Customer reply replied 4 months ago
Sorry, but where are support numbers?

You can get the numbers on that page or you can also email them.

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Since am on a different geographical location I cant find the numbers for you on your location.

My apologies.

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Customer reply replied 4 months ago
Thank you for your help.

You're Welcome.

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating.
And thank you so much for contacting Just Answer.
You can also directly write back to me
https://www.justanswer.com/electronics/expert-suhasini/
I wish you have an awesome day ahead!

Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified
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