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Security warning from PayPal. Need to talk to a live person.

Customer Question
Security warning from PayPal...

Security warning from PayPal. Need to talk to a live person

Technician's Assistant: When did you last update PayPal?

I thought I was done with PayPal a few years ago after someone got $800.00 from me Thur PayPal. I did recover the money but it was nerve racking. Not your fault just all the work. I can’t recall my password, if I still have one and I need help because I’m 85 years old and it’s not as. Easy to figure out what I have to do next. Thanks

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Please see if I still belong to PayPal and Help me to solve this problem. Thank You

Submitted: 4 months ago.Category: Computer
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Answered in 38 minutes by:
3/10/2018
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

How would you like my to best help you with this and we'll go from there?

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Customer reply replied 4 months ago
First, see if I’m still a member, if so. help me see my account and cancel it.
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

What's your paypal e-mail address on the account?

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Customer reply replied 4 months ago
I’ll have to talk to my kids about the fee, seems pretty high for so much trouble I didn’t cause. Thanks
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

I understand. This is premium support for a trained IT professional to take care of this for you. We can stop here without any further charges if you'd prefer

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

Let me know if that answers your questions or if you have anymore and I'll be happy to help. Also, please take a moment to rate my service using the stars below when we're finished. Thanks!

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Customer reply replied 4 months ago
Nothing was answered!!
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

I was awaiting your paypal e-mail for your account still. You had said you had to talk your kids about the fee. I'm still here to help

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